Privacy Policy
At Mentorze, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you use Mentorze.
Last updated: 5 June 2026
Information We Collect
We may collect your name, email address, profile information, university and academic details, booking and workshop information, payment and payout records, messages and communications on the platform, reviews, ratings, uploaded files, and device, browser, and usage information.
How We Use Your Information
We use your information to create and manage your account, facilitate mentoring sessions and workshops, process payments, refunds, and payouts, connect students and mentors, improve platform performance and user experience, provide customer support, prevent fraud, abuse, and misuse, and comply with legal obligations.
Payments
Payments are processed through trusted third-party payment providers. Mentorze does not store your full credit or debit card details.
Academic Integrity
Mentorze is designed to support learning, mentoring, and academic development. Users must not use Mentorze to complete assignments on behalf of others, engage in plagiarism or cheating, impersonate another person during assessments, or facilitate academic misconduct. We reserve the right to suspend or terminate accounts that violate these standards.
Information Sharing
We do not sell your personal information. We may share information with payment providers, hosting and technology providers, analytics and support services, and government authorities where required by law.
User Content
Users are responsible for content they upload, publish, or share through Mentorze. We reserve the right to remove content that violates our policies, applicable laws, or academic integrity standards.
Data Security
We take reasonable measures to protect your information from unauthorised access, misuse, loss, or disclosure. However, no online platform can guarantee absolute security.
Your Rights
You may request access to your personal information, correct inaccurate information, delete your account, or update your profile information. To make a request, contact us at support@mentorze.com.
Changes to This Policy
We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised "Last Updated" date.
Contact Us
Mentorze — Website: www.mentorze.com — Email: support@mentorze.com